ABOUT THE M-CARE WARRANTY
Our warranty & insurance program is automatically introduced to your cart when making a purchase with us and is active for the first 120 days after delivery.
This will be validated by the tracking information associated with your order. In-store purchases will be warrantied from the date of purchase or pick up. Please be advised that all warranty related issues are subject to review by our Customer Service & Production staff.
This service is added to your cart to ensure your order is protected should it become lost/stolen in the mail or arrives damaged.
Additionally, if your order becomes damaged within the first 120 days, you will be eligible for one complimentary replacement (non-personalized), and should your personalized piece(s) become damaged within that timeframe, we waive the cost for shipping and repairs for the first incident.
If you remove this service from your cart, you will not be eligible for any complimentary services, replacements, or refunds. Store credit can be issued if desired. Escalated issues will be reviewed and approved by our Customer Experience manager.
Any intentional breakage or discoloration issues caused by improper care will be voided. To learn more about proper jewelry care for your M Jewelers pieces, click here.
Below is a list of incidents we cover:
What doesn’t this cover? (Pre-delivery):
The M Jewelers are not liable for any unforeseen issues caused by USPS, FEDEX, DHL, or theft at your destination.
We are also not responsible for any misspelled personalizations, or incorrect addresses that have been entered when checking out.
With gold vermeil jewelry (sterling silver with gold plate) its the silver that's causing the reaction. Sterling silver isn't 100% silver, its 92.5% silver and 7.5% alloys. The other alloys, primarily copper, is responsible for the tarnishing reaction. Tarnish can be described as a chemical reaction that happens when silver is exposed to oxygen and sulfur.
Tarnish will accelerate when exposed to water, in high humidity areas, and with people who have a high Ph in their skin. Skin lotions, sunscreen, perfume, hairspray can all also accelerate tarnishing. If you are experiencing an issue with gold vermeil discoloring quickly, please contact our customer support team to further assist you with the issue.
Silver should always be stored in individually wrapped in acid-free tissue paper, silver cloth, or unbleached cotton and placed in a zip-top plastic bag. Though showering with sterling silver jewelry should not harm the metal, there is a good chance that it could induce tarnishing. Waters that contain chlorine, salts, or harsh chemicals will affect the look of your sterling silver. We encourage our customers to remove your sterling silver before showering.
14K gold jewelry won't tarnish or corrode. However, with regular wear, your gold jewelry will eventually accumulate a film of soap, body oils, and even grease. Taking proper care of your fine gold jewelry means maintaining your jewelry when you’re not wearing it and regularly cleaning it to remove regular build up and occasional tarnish. Taking care of your gold jewelry can ensure that it continues to be a point of pride throughout your lifetime. This is our most recommended material option for everyday use including water use.
This item is handmade to order. Please click the ‘SHIPPING’ bubble for more information on turnaround times.
Metal: Available in .925 sterling silver, 18KT gold vermeil, and 14KT options
Chain type: Semi-precious freshwater pearls
Length: 16" total (the length cannot be customized any longer or shorter than 16")
*The size and shape of the pearls may vary slightly
*Any items purchased with a discount code and/or are personalized are final sale and cannot be returned. All discounts can be removed at checkout.
Have more questions? Please contact us at firstname.lastname@example.org. If you need immediate assistance, our FAQ has all up to date information needed.
The M Jewelers 14kt gold available character discount pearl necklace personalized necklace //cdn.shopify.com/s/files/1/0088/4958/8286/products/21239.jpg?v=1633546054 //cdn.shopify.com/s/files/1/0088/4958/8286/products/bricknp.jpg?v=1633546036 39607121379390 GOLD VERMEIL 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/21109.jpg?v=1633546037 https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121379390 InStock GOLD VERMEIL 39607121412158 SILVER 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/bricknp.jpg?v=1633546036 https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121412158 InStock SILVER 39607121444926 ROSE VERMEIL 185.00 //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121444926 InStock ROSE VERMEIL 39607121477694 14KT SOLID YELLOW GOLD 1200.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/21109.jpg?v=1633546037 https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121477694 InStock 14KT SOLID YELLOW GOLD 39607121510462 14KT SOLID WHITE GOLD 1200.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/bricknp.jpg?v=1633546036 https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121510462 InStock 14KT SOLID WHITE GOLD 39607121543230 14KT SOLID ROSE GOLD 1200.00 //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121543230 InStock 14KT SOLID ROSE GOLD 39607121575998 14KT SOLID WHITE GOLD/DIAMONDS 2200.00 //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121575998 InStock 14KT SOLID WHITE GOLD/DIAMONDS 39607121608766 14KT SOLID YELLOW GOLD/DIAMONDS 2200.00 //cdn.shopify.com/shopifycloud/shopify/assets/no-image-2048-5e88c1b20e087fb7bbe9a3771824e743c244f437e4f8ba93bbf7b11b53f7824c.gif https://themjewelersny.com/products/the-brick-pearl-nameplate-necklace?variant=39607121608766 InStock 14KT SOLID YELLOW GOLD/DIAMONDS