Non-personalized orders are processed and shipped within 24-48 hours. Orders placed on Friday will be shipped that following Monday.
You will receive an emailed shipping confirmation with tracking once the order has been completed and ready to go.
ABOUT THE M-CARE WARRANTY
Below is a list of incidents we cover:
- Tarnishing/Discoloration (not caused by water damage)
- Chain breakages
- Chain tangling
- Nameplate breakage
- Missing stones/Diamonds
What doesn’t this cover? (Pre-delivery):
- Delayed orders. Please contact Customer Service at email@example.com for status updates.
- Jewelry pieces that have become lost after wear
- Damages made by the courier (smashed boxes, ruined labels, etc.)