ABOUT THE M-CARE WARRANTY
Our warranty & insurance program is automatically introduced to your cart when making a purchase with us and is active for the first 120 days after delivery.
This will be validated by the tracking information associated with your order. In-store purchases will be warrantied from the date of purchase or pick up. Please be advised that all warranty related issues are subject to review by our Customer Service & Production staff.
This service is added to your cart to ensure your order is protected should it become lost/stolen in the mail or arrives damaged.
Additionally, if your order becomes damaged within the first 120 days, you will be eligible for one complimentary replacement (non-personalized), and should your personalized piece(s) become damaged within that timeframe, we waive the cost for shipping and repairs for the first incident.
If you remove this service from your cart, you will not be eligible for any complimentary services, replacements, or refunds. Store credit can be issued if desired. Escalated issues will be reviewed and approved by our Customer Experience manager.
Any intentional breakage or discoloration issues caused by improper care will be voided. To learn more about proper jewelry care for your M Jewelers pieces, click here.
Below is a list of incidents we cover:
What doesn’t this cover? (Pre-delivery):
Post-delivery:
The M Jewelers are not liable for any unforeseen issues caused by USPS, FEDEX, DHL, or theft at your destination.
We are also not responsible for any misspelled personalizations, or incorrect addresses that have been entered when checking out.
With gold vermeil jewelry (sterling silver with gold plate) its the silver that's causing the reaction. Sterling silver isn't 100% silver, its 92.5% silver and 7.5% alloys. The other alloys, primarily copper, is responsible for the tarnishing reaction. Tarnish can be described as a chemical reaction that happens when silver is exposed to oxygen and sulfur.
Tarnish will accelerate when exposed to water, in high humidity areas, and with people who have a high Ph in their skin. Skin lotions, sunscreen, perfume, hairspray can all also accelerate tarnishing. If you are experiencing an issue with gold vermeil discoloring quickly, please contact our customer support team to further assist you with the issue.
Silver should always be stored in individually wrapped in acid-free tissue paper, silver cloth, or unbleached cotton and placed in a zip-top plastic bag. Though showering with sterling silver jewelry should not harm the metal, there is a good chance that it could induce tarnishing. Waters that contain chlorine, salts, or harsh chemicals will affect the look of your sterling silver. We encourage our customers to remove your sterling silver before showering.
14K gold jewelry won't tarnish or corrode. However, with regular wear, your gold jewelry will eventually accumulate a film of soap, body oils, and even grease. Taking proper care of your fine gold jewelry means maintaining your jewelry when you’re not wearing it and regularly cleaning it to remove regular build up and occasional tarnish. Taking care of your gold jewelry can ensure that it continues to be a point of pride throughout your lifetime. This is our most recommended material option for everyday use including water use.
This personalized item is handmade to order ☺
+ Length: Multiple lengths available
+ Metal: Multiple metal options available
+ Chain: Curb
+ Standard Style: All uppercase lettering
The M Jewelers 14kt gold AVAILABLE character discount personalized necklace //cdn.shopify.com/s/files/1/0088/4958/8286/products/ScreenShot2020-10-13at12.11.39PM.png?v=1659982933 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate.png?v=1659982933 //cdn.shopify.com/s/files/1/0088/4958/8286/products/alldiamondmini_5762485d-926f-43a9-b714-51a549cffdc0.jpg?v=1659982932 //cdn.shopify.com/s/files/1/0088/4958/8286/products/minichoker_1c71a8b4-39f0-4679-bd18-430cf1f281fb.jpg?v=1659982932 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate_silver.png?v=1659982932 32520468987966 16" / GOLD VERMEIL 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/2022-07-29_SHOT_056_002_50815a0a-ff95-4e25-9ff1-d56bc94f8259.jpg?v=1659982933 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520468987966 InStock 16" GOLD VERMEIL 32520469086270 16" / STERLING SILVER 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate_silver.png?v=1659982932 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469086270 InStock 16" STERLING SILVER 32520469184574 16" / 14KT YELLOW GOLD 1150.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/2022-07-29_SHOT_056_002_50815a0a-ff95-4e25-9ff1-d56bc94f8259.jpg?v=1659982933 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469184574 InStock 16" 14KT YELLOW GOLD 32525565624382 16" / 14KT WHITE GOLD 1150.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate_silver.png?v=1659982932 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32525565624382 InStock 16" 14KT WHITE GOLD 32520469020734 18" / GOLD VERMEIL 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate.png?v=1659982933 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469020734 InStock 18" GOLD VERMEIL 32520469119038 18" / STERLING SILVER 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate_silver.png?v=1659982932 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469119038 InStock 18" STERLING SILVER 32520469217342 18" / 14KT YELLOW GOLD 1200.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate.png?v=1659982933 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469217342 InStock 18" 14KT YELLOW GOLD 32525557596222 18" / 14KT WHITE GOLD 1200.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/minichoker_1c71a8b4-39f0-4679-bd18-430cf1f281fb.jpg?v=1659982932 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32525557596222 InStock 18" 14KT WHITE GOLD 32520469151806 20" / STERLING SILVER 185.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate_silver.png?v=1659982932 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469151806 InStock 20" STERLING SILVER 32520469250110 20" / 14KT YELLOW GOLD 1250.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/mininameplate.png?v=1659982933 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32520469250110 InStock 20" 14KT YELLOW GOLD 32525568540734 20" / 14KT WHITE GOLD 1250.00 //cdn.shopify.com/s/files/1/0088/4958/8286/products/minichoker_1c71a8b4-39f0-4679-bd18-430cf1f281fb.jpg?v=1659982932 https://themjewelersny.com/products/the-mini-nameplate-necklace?variant=32525568540734 InStock 20" 14KT WHITE GOLD